| What if... | Resolution |
|---|---|
| The router does not power up? | Please make sure the power cable is properly installed on both ends. |
| I want to change to a hardline DHCP connection? | Please make sure to plug in the venue’s DHCP hard line into LAN4/WAN. |
| I want to change to 4G LTE instead of DHCP? | Please unplug the DHCP hardline from port WAN/LAN4 and allow the router 2–5 minutes to establish a connection to cellular data. |
| My connected device (e.g., printer, PC) is not getting an IP address? |
No devices should be connected to Port 4 and please verify the connection on both ends. Verify the status light is blue or purple. If problem persists, power cycle both units. |
| The status light is Blinking Red? | The Router is starting up, please give it some time to connect. |
| The router light is Solid Red? |
The router is not connecting to Cellular: - Please make sure you waited 2–5 minutes at least for a connection to be made. - Confirm the SIM card is properly installed. - Try relocating the router closer to the outside for better reception. |