Note: Please DO NOT press the Reset button on the back of the router.
| Troubleshooting: What if… | Solution |
|---|---|
| … the router does not power up? | Please check if the power plugs are plugged in tightly. Switch On and Off again. Wait 3 mins. |
| … the WAN light is RED? |
The device is not getting an Internet connection, make sure the hardline is plugged into the router's WAN port. Ask your venue: 1) If the venue's hardline has a splash screen, your venue then requires the router’s MAC address (found on the bottom of the router). 2) Verify with the venue that the hardline is DHCP, not static. |
| … the LAN light is OFF? | No physical connection to printer or PC. Make sure the cable is properly plugged in on both ends and the other unit is powered up. |
| … the 2.4G light is OFF? | Your unit is pre-set to work only on the 5.0GHz wireless connection. |