Event Kiosk Pro®

Setup Guide

Follow these simple steps to assemble your sleek, modern Event Kiosk Pro and deliver a seamless check-in experience your attendees will love. Say goodbye to the messy cables and bulky equipment of traditional setups that create a cluttered and unprofessional welcome area. This kiosk gives you complete control to create a polished welcome point that elegantly represents your brand and makes check-in effortless for attendees.

1. All the contents of the kiosk are packaged together. Begin to assemble the kiosk by placing the printer housing on a flat surface and leveling the face plate mount horizontally (parallel to the flat surface).

2. Set and rest the tablet enclosure over the flattened base in the desired orientation and align the screw holes. The tablet enclosure does not rotate once installed.

3. Attach the tablet enclosure to the printer housing with 4 of the provided screws in the toolkit.

4. Feed the tablet charging cable through the center hole on the faceplate and back through the printer housing section. The 90-degree angle end goes towards the tablet.

5. Open the faceplate using the key included in the toolkit.

Installing the tablet, iPad, or Surface Go into its enclosure:

iPad enclosure:

6. With the faceplate still facing up place the iPad on the enclosure with the charging port and the rear camera aligned to their slots.

7. Attach the 90-degree end of the charging cable to the iPad, leaving a small loop of cable beneath the tablet.

8. Align the bezel with the housing and place it over the iPad.

9. Secure the bezel in place by pushing in the lock on the side of the housing until it clicks.

Your iPad Faceplate is ready!

Surface Go enclosure

10. Set and rest the back of the tablet enclosure over the flattened base in the desired orientation and align the screw hole. The tablet enclosure does not rotate once installed.

11. Screw the back of the enclosure into place to keep the tablet secure.

a. Remove the metal braces found on the faceplate held together by a rubber band.

12. Insert the tablet into the enclosure and reinsert the braces to keep the tablet in place. To orient the tablet correctly the camera should align with a metal prong directly above it.

13. Loop the proprietary charging cable to the Surface Go through the hole from the back of the enclosure for proper cable management. Make sure the cable stays within the faceplate housing.

Optional: For printing via USB, run the cable for the USB-C to USB-A dongle (adapter) from the back, through the center hole of the enclosure and connect it to the Surface Go. Place the dongle on top of the printer housing behind the tablet.

14. Connect the proprietary charging cable to Surface Go. Make sure the cable stays within the faceplate housing.

15. Align the faceplate onto the enclosure and secure it in place by pushing in the lock on the top of the housing until it clicks.

16. Clean the screen of your device to keep the screen responsive and provide the best experience for your attendees.

Installing the Printer

17. Feed the printer power and Ethernet (or USB) cables through the back of the printer housing and pull them out the front. Feed enough cable to comfortably connect and calibrate the printer before placing into the housing.

18. Connect the cables to the back of the printer

19. Open the printer by pulling on the two yellow latches on its sides to Load the printer Media.

Inserting Media

Choose your media type:

Roll Media

20. Spin the yellow wheel inside the printer to a width where the roll is held snugged but not overtightened.

21. Insert the roll into the printer and calibrate following the printer setup directions in this link

Fanfold

22. Place the stack in the opening under the printer housing through the rear opening. Check the black mark at the bottom of the badge stock to make sure the feed direction is correct.

23. Pull the badge up and forward through the printer housing section and into the printer that is still sitting in front of the kiosk.

24. Load the printer and calibrate following the printer setup directions in this link.

Inserting the Printer

25. Once the printer is calibrated and test printed, proceed to insert the printer into the printer housing and push it back while carefully pulling any necessary cables and badge out of the back.