PepWave MAX BR1 Pro

Set Up Guide

Open router case. Always keep the case open during operation.
The antenna and Ethernet connections to the router are already in place.
Take out the power adapter and LAN Ethernet extensions from the router case.
Plug in the power adapter. Please allow 5–10 minutes for the router to establish a cellular connection.
Please refer to this legend for router status:
- Status LED Off — system initializing
- Cellular LED Blinking Slowly — connecting to network(s)
- Status LED Green — Ready
- Cellular LED Green — connected to network(s)
- Status LED Red — booting up or busy
- Status LED Blinking Red — boot up error
- Cellular LED Off — no cellular connection
Wait up to 10 minutes, if it doesn’t turn solid green call for support.
Connect your wired devices (e.g., printer or laptop).
Connect an Ethernet cable to one of the female ends of the Ethernet extensions to the rental equipment.
If you have more than 2 devices on your order, please use an Ethernet switch on one of the Ethernet extensions.
(Ethernet switches are rented separately!)
Connect your wireless devices (e.g., iPad / Surface Go / Laptop).
Search on your wireless device for the Router’s Wi-Fi Network Name PEPWAVE#.
The Wi-Fi password can be found on the router’s Quick Start Guide, in the mesh pocket of the case.

pepwave-br1-pro

Issue	Resolution
The router does not power up?	Verify your power source, try another wall plug. Please check if the power plugs are plugged in tightly.
Wrong/incorrect password notification	Please verify Caps Lock is off on the device you are connecting from. Use the password provided in the Quick Start Guide in the pocket of the router case.
How much cellular data can I use?	Please review your contract to verify the included cellular data in your rental contract. Typically, 3 GB of data are free of charge. Avoid connecting personal laptops or cell phones to the router. These devices typically run a lot of updates and can easily consume more than 1 GB per day per device.
I am connected to an internet hardline but have no internet.	Please confirm with the provider of the hardline the following: Is the Ethernet hardline live? Is the provided hardline set to DHCP? Note that our routers are not setup for STATIC IP internet hardline. Does the Router need to be whitelisted? If yes, the hardline provider will need the MAC address from the router. The MAC address can be located on the bottom of the router. This is typically the case when a hardline needs to bypass a “splash page”. Confirm the hardline is connected to the Router’s WAN port and not on the LAN port. Verify with the venue (hardline provider) if there are any firewalls or security measures that need to be provisioned. Also, power cycle the router after connecting it to the hardline.